Kristin Ackerson
Product designER
WORK
About
Experienced designer and systems thinker
passionate about tackling complex user problems
with thoughtful interaction design
Systems thinker dedicated to solving real problems with
thoughtful design
Currently designing the next generation of AI-powered B2B buying experiences at
Drift / Salesloft
Let's chat!
Featured projects
Bionic chatbots
Leveraging generative AI to improve how businesses buy from businesses
View project
DRIFT
Collaborative conversation design
Improving how customers collaborate on chatbot conversation design
View project
DRIFT
Reusable blocks
Making chatbot building more efficient and improving conversational consistency by eliminating redundant workflows
View project
DRIFT
Chatbot builder redesign
Improving ease of use with a chatbot building experience aligned with customers' mental models
View project
View project
DRIFT
Conversation routing builder
Conversation routing rules designed to align with how teams are organized
More details coming soon!
View project
DRIFT
New customer onboarding
Increasing time to value with an easy to use onboarding experience
More details coming soon!
View project
BUILDIUM
© 2024, Website design & development by Kristin Ackerson